The health care system can sometimes feel disjointed, with doctors sending you for testing in one place and to a specialist in another. Bringing all of your care together in a coordinated way is the goal of a patient-centered medical home (PCMH).

“A patient-centered medical home model, which we have at Memorial Hospital in both the Family Medicine and Internal Medicine clinics, is a new way of ensuring that primary care doctors are a pivotal point in every patient’s care. We work closely with our patients, their family members and other health care professionals to ensure patients get the best possible care,” says Dino Messina, MD, PhD, associate program director, Internal Medicine Residency Program, Division of General Internal Medicine.

“We treat each patient as a whole person with unique experiences and concerns, working on preventative, primary care medicine as well as coordinating any specialty care they might need.”

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Through electronic medical records, every member of your health team can stay connected and updated on various aspects of your care.

“Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits,” Dr. Messina adds, noting that research shows that medical homes can lead to higher quality and lower costs in health care, as well as improving patient and provider reported experiences of care.

Both the Family Medicine and Internal Medicine clinics enjoy PCMH Recognition – Level 2 from the National Committee for Quality Assurance for their use of evidence-based, patient-centered processes that focus on coordinated care and long-term, interactive relationships.

“This is completely beneficial for patients, who are encouraged to take active roles in their health care,” says Jeffrey Borkan, MD, PhD, chief of family medicine at Memorial. “We treat each patient as a whole person with unique experiences and concerns, working on preventative, primary care medicine as well as coordinating any specialty care they might need.”

The benefits of a PCMH for you as a patient include:

  • Having a health care team that is available when you need them.
  • Working with a team that knows you and your health history.
  • Having team members help you understand your condition(s) and how to take care of yourself.